Here’s some tips and best practices when selling your old smartphones!
1. Removing Cellular Service
A big first step that a lot of people forget is to remove the device from their cellular plan. You can’t sell a phone if there is still an active line or an open balance on the account. It is also a matter of keeping your private information safe.
Note: Be sure to check that if you chose to pay off the phone through your regular monthly bills or some other payment plan that it is completely paid off before you go to sell. If the phone is on an installment plan it must be paid in full.
2. Factory Reset
Most smartphones are a person’s life. There are personal photos, texts and accounts you may have kept on the phone, so it’s important to back it up and wipe it clean before selling it away. Within your phone’s settings there is an option to reset to its original factory settings so it will be like a brand new phone that no one’s ever registered data to. If you don’t know how to rest your phone don’t worry! You can always go to any major carrier’s store or if it’s an iPhone take it to your local Apple store.
IMPORTANT TIP FOR IPHONE USERS: With recent updates it is paramount that you remove your iCloud account before your sell your iPhone. iCloud locks the account to the phone, so even if you factory reset the phone will still be linked to the iCloud account if you do not remove it in Settings.
3. Previous Cellular Account Info
If you are selling any smartphone you always want to have the information from your cellular account handy. Why? We want to verify with your carrier that the phone is eligible to be activated to a new account so it’s ready for a new user. As stated in step one if your phone still has service (can still make phone calls and receive texts), has an unpaid balance or is not completely paid off then no can buy or use it but you.
Note: Often times you may not know your account info if you share your plan with another person. As long as you have that info it’s ok if the account is not in your name.
4. Condition Check
The biggest thing that will affect the price of your phone will be what condition it is in. Here’s a quick list of things you’ll want to check your phone for:
- Battery – Does it charge up? Does it hold a charge?
- On/Off (Lock) Button – Does it lock/unlock or turn off/on the device?
- Vibrate/Silent Switch – Does it respond?
- Volume Buttons – Do they respond when pressed?
- Camera – Front and back working? Flash?
- Physical cracks, scratches or missing buttons
5. Making an offer
Our final tip is about suggesting a price. The best way to find out the current value of your device is to run a quick search on eBay of your exact model and check the Sold Listings option to see what it sells for!